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Frequently Asked Questions

Get answers to the most common questions about DigDrum

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Will DigDrum work for my dog's size?

DigDrum is designed for dogs of all sizes! The 18" diameter provides ample space for small to large breeds. Small dogs can dig comfortably in the center, while larger dogs can use their full paw span. We've tested it successfully with breeds from Chihuahuas to Great Danes.

How quickly will I see results?

Most customers see improvement within 3-7 days. Some dogs take to it immediately, while others may need a few days to discover the satisfying digging experience. We recommend placing treats or favourite toys inside initially to encourage exploration.

Is it really durable enough for heavy diggers?

Absolutely! DigDrum is built with 1000D ballistic nylon (the same material used in tactical gear) and reinforced rubber construction. It's tested to withstand over 10,000 dig cycles. Even dogs who've destroyed furniture and garden beds find DigDrum irresistibly durable.

What if my dog doesn't use it?

We're so confident your dog will love Dig Drum that we offer a 30-day money-back guarantee. If your dog doesn't take to it within 30 days, return it for a full refund. We want you to feel completely confident in your purchase. View our refund policy.

How do I clean and maintain it?

Super easy! The cover is completely removable and machine washable (cold water, gentle cycle). Just air dry for best results. The rubber ring can be spot cleaned with mild soap.

Will it protect my furniture and garden?

Yes! DigDrum redirects your dog's natural digging instinct to a safe, satisfying outlet. Once dogs discover the perfect resistance and bounce of DigDrum, they naturally prefer it over furniture cushions, garden beds, or carpets. It's specifically designed to be more appealing than destructive alternatives.

What's included with my order?

Your DigDrum includes the complete system: durable nylon cover, specialised rubber ring core, and detailed setup instructions with training tips. Everything you need to get started right out of the box.

When will my order ship?

We're currently taking pre-orders for our December 2025 batch. This limited first run ensures the highest quality and allows us to fulfil orders in the sequence they're received. You'll receive tracking information as soon as your DigDrum ships.

Can it be used outdoors?

Yes! DigDrum is designed for both indoor and outdoor use. The materials are weather-resistant and can handle various surfaces. Many customers use it in their backyard, on patios, or bring it inside during bad weather. Its portable design makes it easy to move wherever your dog likes to spend time.

What if I have multiple dogs?

One DigDrum can accommodate multiple dogs, though you may want to consider additional units if you have several large dogs or if they prefer not to share. Many multi-dog households find that dogs actually enjoy taking turns, and it can help reduce territorial behaviour around favourite digging spots.