Terms of service

Last updated: September 18, 2025

DigDrum is a trading name of Petosu Ltd, a company registered in England & Wales with its registered office at:
1 Court Mews, London Road, Charlton Kings, Cheltenham, GL52 6HS, United Kingdom.

Throughout these Terms, “we”, “us” and “our” refer to Petosu Ltd trading as Dig Drum.

By using our website and purchasing from us, you agree to the following Terms of Service.

1. General Conditions

  • You must be at least 18 years old to use our Services.
  • We reserve the right to refuse service to anyone at any time.
  • Prices and product availability are subject to change without notice.

2. Products & Orders

  • We make every effort to display products accurately but cannot guarantee colours or images will exactly match physical items.
  • We reserve the right to limit sales or quantities.
  • Orders are subject to acceptance and availability.

3. Pricing & Payment

  • All prices are shown in GBP (£) and include VAT where applicable.
  • Payments are processed securely via Shopify Payments or other approved providers.

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed.
  • Risk in the goods passes to you upon delivery.

5. Returns & Refunds

  • Our Returns Policy (below) forms part of these Terms and outlines your rights and our process.

6. Intellectual Property

  • All website content, branding and materials are owned by Petosu Ltd or its licensors.
  • You may not use our intellectual property without permission.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential losses.
  • Nothing in these Terms excludes liability for death, personal injury, or fraud.

8. Governing Law

These Terms are governed by the laws of England & Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.